Privacy Policy

PRIVACY POLICY

At Art Solar Tech ("Company", "we"), we value the privacy of users who visit artsolartech.com and use our services. This Privacy Policy has been prepared to explain the scope in which your personal data is collected, how it is processed and protected, and your rights. Your data is processed in accordance with Turkish Personal Data Protection Law No. 6698 ("KVKK") and applicable legislation.

1. Data Controller

Your personal data is processed by the following company in its capacity as data controller: Company Name: Art Solar Tech. Address: Euro Residence, Kızlar Pınarı, Hacı Kadiroğlu Cd. No:11/b, 07400 Alanya/Antalya, Türkiye. Phone: +90 242 511 01 11. Email: info@artsolartech.com

2. Personal Data Collected

Depending on your use of our website and the services you receive, the following personal data may be collected: Identity and contact information (name, surname, title, phone number, email address, delivery and billing address); Customer transaction information (order history, cart information, request and complaint records); Billing/payment information (tax/identity information required for invoicing and payment receipt information — payments are received by bank transfer/EFT; card information is neither collected nor stored on our website); Membership information (account information and login records if you are a member); Technical data (IP address, browser type, pages visited and cookie data).

3. Purposes of Processing

Your personal data is processed for the following purposes: Receiving, preparing, delivering and tracking your orders; Invoicing and fulfillment of legal obligations; Customer relationship management and evaluation of requests and complaints; Managing membership processes and ensuring account security; Where you have given explicit consent, carrying out communications for campaigns and informational purposes; Ensuring website security and improving service quality.

4. Transfer of Personal Data

Your personal data may be shared with the following parties, to the extent necessary to achieve the purposes stated above and subject to the conditions prescribed by the KVKK: Cargo and transport companies for delivery of orders; Authorized public institutions and organizations within the scope of legal obligations; Suppliers and business partners engaged for the provision of services (only to the extent necessary). Your personal data is not sold or rented to third parties for marketing purposes without your explicit consent.

5. Retention Period

Your personal data is retained for as long as required by the purposes of processing and for the statutory retention periods prescribed by applicable legislation. After these periods expire, your data is deleted, destroyed or anonymized.

6. Data Security

Our company takes the necessary administrative and technical measures to protect your personal data against unlawful access, loss or damage. Your data is stored on secure servers and access is restricted on an authorization basis.

7. Cookies

Our website uses cookies to improve the user experience and provide our services. For detailed information about the use of cookies, please review our Cookie Policy. You can manage or delete cookies through your browser settings.

8. Your Rights Under KVKK

Under Article 11 of the KVKK, you have the following rights by applying to the data controller: To learn whether your personal data is being processed; If processed, to request information about such processing; To learn the purpose of processing and whether the data is used in accordance with that purpose; To know the third parties to whom your data is transferred in Türkiye or abroad; To request correction if your data has been processed incompletely or inaccurately; To request deletion or destruction within the framework of applicable legislation; To request notification of correction, deletion or destruction to third parties to whom the data has been transferred; To object to any result against you arising from analysis of processed data exclusively through automated systems; To claim compensation for damages suffered due to unlawful processing. To exercise these rights, you may contact us at info@artsolartech.com.

9. Changes to This Policy

This Privacy Policy may be updated when deemed necessary. The current version takes effect on the date it is published on this page. Users may be informed of material changes through appropriate means.